Shipping

What are my shipping options?

Free Standard delivery is 2-3 working days.

All orders placed before 3pm will be shipped the same day unless low stock the we will notify you by email.

What courier service do you use?

We use Hermes. Please note: a signature is required for all deliveries.

Standard delivery is 2-3 working days if ordered Monday to Thursday before 3pm. For all Northern Ireland orders please allow 48hrs for delivery.

No deliveries are made on Saturday-Sunday.
For Northern Ireland please allow 4-5 working days.
You can contact Rachel Lee emailing r.ljackson7@gmail.com or call us on 07797 698137
Monday – Friday 9am – 5pm.

Please contact Rachel Lee within 48hr should you have any discrepancies with your order.

Will I receive notification that my order has been dispatched?

Yes, you will receive an email from Hermes notifying you of your order being shipped.

How can I track my parcel?

You can track your parcel by visiting Hermes.

Do I need to sign for my order?

Yes, Hermes will require a signature when they deliver your parcel.

Do you ship internationally?

Unfortunately, we do not ship goods outside the UK / Ireland.

Do you ship to ROI?

No, our shipping does not cover the Republic of Ireland.

What packaging will my order be shipped in?

Orders are shipped in a unbranded cardboard box with an Rachel Lee sticker.